FREE International Shipping on orders over $150

FAQs

1. How long will it take for me to receive my order

Answer: 

We aim to process and ship all items ordered from our website within 1-3 working days except otherwise stated. We will email you in the event that we have any technical or unforeseen problems

Shipping Method & Times:

Domestic shipping (within the UK) we used Royal Mail tracking service which takes between 2-3 working days (Free for orders over £50). If we have limited availability of any product, we will inform you within 24 hours after placing the order with an update. 

International Shipping (Worldwide): We use DHL for all international orders which usually takes 3-5 working days but up to 21 days variable may apply depending on the item's availability. We will update you within 24 hours of placing an order if we have limited stock. For Standard (Free International Shipping on orders over $100), we use Royal Mail tracking service which takes between 7-10 working days.

2. Do you Ship to the US.

Answer: 

Yes we ship to the US and anywhere in the world. At checkout, enter your address and select your shipping option for delivery cost to be calculated.

3. What sizes guidelines do you use

Answer: 

We use the standard UK sizing Our size guide which can be found here https://www.atmkollectionz.com/pages/sizing-chart . But please remember that the African wax print (100% cotton) does not stretch. 

4. Are your products handmade: 

Answer: 

Yes, our clothing are designed in the United Kingdom and handmade by local artisans in West Africa (Nigeria and Senegal). We aim to empower and promote local indigenous business. 

5. Do you sell Wholesale

Answer: 

We do consider wholesale purchases, please send your order request via email to info@atmkollectionz.com for a quote

6. Do you Accept Returns or Exchanges

Answer: 

Yes, we accept returns for full refund or exchange. Please see our return policy here https://www.atmkollectionz.com/pages/shipping-and-returns